It’s important to us that you trust how we handle your personal information. Please read our policy to discover what data we collect and why, how we use the information we collect and the choices you have. We’ve tried to keep it clear and concise, however if you do have any questions, please contact us on info@qslconcept.com.
Having your personal information only allows us to manage your orders: we can accept your order, process your payment and deliver your purchases. When you subscribe to our mailing list, you allow us to keep in touch with you so we can inform you of any developments we think would interest you, such as new product information.
Our Data Protection Policy
1. We will not collect or store any of your personal information for any other use than the process of your orders.
2. Any personal information we hold or process will be kept up-to-date, and destroyed as soon as the reason for its collection or processing has lapsed.
The Information We Collect
The data we collect can help us in simple ways, such as having a contact phone number to communicate an issue with your order, and pass it to the delivery company so they can get in touch with you at time of delivery if needed.
When you place an order with us, we collect personal information which allows us to process your purchase. We collect your name and address to identify you as a customer and deliver the item to you. We collect your email and telephone number to work with you on the design of your order, and send you notifications on the status of your order, including any issues or delays with delivery, and we collect payment information to allow us to process your payment. We also retain your artwork to allow you to easily and quickly reorder items.
Where we have your permission, we will use your e-mail address to provide you with information on our products, services, promotions and special offers.
We will never pass your email to any third-party organisation.
We will never sell your details to any third-party organisation.
We are not putting any cookie on your computer, tablet or smartphone.
We will never monitor and record communications between you and our team for any purpose.
We will never collect data on purchases made with us for any marketing purpose.
You have the right to:
- Access your information
- Unsubscribe from our mailing list or withdraw any other type of consent
- Request a copy of your personal information that we hold
- Correct or update your information
- Delete your personal information, or restrict how we use your information, unless we are legally obliged not to
- Alter your personal information so you are not identifiable
- Lodge a complaint with your local data protection authority
For more information on these rights, or to exercise any of them, please contact us on info@qslconcept.com.
Please note, after opting out you may still receive messaging from us that is not based on the data we hold. For example, if you follow our social media accounts, you will continue to receive post updates from us in your newsfeed. You may also continue to receive advertising from us on search engines through pay-per-click and display advertising, as these are not based on data we hold.
Any changes we may make to our Privacy Policy will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
If you have any queries about this Privacy Policy, or if the personal data we hold about you is not up to date, please contact us on info@qslconcept.com.
If you have any feedback on our website, or on any order, please email us at info@qslconcept.com.
This Privacy Policy is provided by BF Technic Arts Ltd./QSL Concept, a registered company in the Province of British Columbia, Canada. Our registered office address is: 1291 38th Avenue West, Vancouver, BC CANADA V6M 1R2.